Esuhai

Esuhai is completely confident in a partner like VNETWORK, always ready to support and provide optimal solutions, helping us continuously improve the quality of teaching. The professionalism and dedication of VNETWORK are key factors, affirming excellence in meeting all our needs. LÊ TRUNG TÍN - Manager - ICT Department.

Challenges in ensuring the quality of online teaching

With the desire to provide the most effective and seamless learning experience for students, Esuhai continuously strives to optimize operational performance by adopting advanced technological solutions and heavily investing in building a modern technological system. However, the enterprise’s infrastructure capacity could not meet the increasing number of student accesses, leading to disruptions and affecting user experience. Additionally, the enterprise’s IT team faced significant challenges in handling increasingly sophisticated and complex cyberattacks, requiring vigilance and rapid response capabilities from experts. To address these issues, Esuhai tested various solutions from different providers to optimize operational performance. However, issues such as cost and technology not aligning with the enterprise’s direction persisted.

With the goal of building a robust, efficient, and cost-effective IT infrastructure system to meet the needs of the training unit, Esuhai decided to collaborate with VNETWORK, a solution that seamlessly integrates with Esuhai’s existing infrastructure. This partnership enabled Esuhai to access comprehensive and advanced technological solutions, meeting the most stringent requirements and ensuring uninterrupted business operations. Moreover, the solution offers flexible scalability to meet Esuhai’s continuous growth needs in the future.

VNETWORK’s integrated infrastructure, security, and delivery solutions address Esuhai’s challenges

With VNETWORK’s secure and reliable infrastructure system hosted at Vietnam’s leading Tier III data centers such as Mobifone, Viettel, VNPT, and FPT, VNETWORK quickly deployed and integrated Collocation and Cloud Server within just 24 hours. This timely response allowed Esuhai to expand its system as planned without significant delays, ensuring continuous and stable system operation at optimized costs. After implementing the solution, Esuhai’s eLearning system achieved stable, high-speed performance, enhancing productivity and learning effectiveness, attracting a large number of students, and increasing student retention rates.

Previously, Esuhai faced numerous challenges in protecting its eLearning system due to the lack of a security system to counter sophisticated and dangerous threats, which affected student data and learning experiences. To enhance web server protection, Esuhai integrated the VNIS product, which meets requirements such as securing against vulnerability exploitation and DDoS attack prevention. With over 2,000 WAF rules, VNIS can detect and block targeted attacks aimed at stealing or damaging students’ personal data. This ensures the safety of sensitive information such as names, addresses, phone numbers, and learning data. Esuhai has enhanced security levels, optimized performance, and stabilized its eLearning system, delivering a safe and reliable learning experience for students.

After implementing infrastructure and security solutions, Esuhai integrated VNCDN to improve website delivery speed. VNCDN (Vietnam Content Delivery Network) optimizes website performance by distributing content from servers closer to users. This not only reduces page load times but also alleviates pressure on the origin server, enhancing the system’s capacity to handle high traffic, especially during simultaneous access by a large number of students. This is a critical factor for an online education platform like Esuhai, where website access speed and stability directly impact student satisfaction and learning effectiveness.

VNETWORK is committed to providing Esuhai with superior technical support and advanced equipment, ensuring a seamless learning experience for students. Firstly, VNETWORK is ready to provide upgraded equipment with higher configurations than those stipulated in the initial contract. Furthermore, VNETWORK prioritizes support based on Esuhai’s working schedule, including after-hours and holidays, to proactively detect and resolve any issues, ensuring the teaching and learning system operates smoothly. In the event of an attack, VNETWORK promptly notifies and takes immediate action to minimize disruptions. VNETWORK not only strives to ensure customer satisfaction but also understands the critical role of technology in Esuhai’s operations. Finally, their proactive approach to monitoring and incident response underscores their commitment to keeping Esuhai’s system secure and efficient. This partnership exemplifies a shared effort to deliver an excellent learning experience for students.

Results:

After integrating VNETWORK’s solutions, Esuhai achieved significant improvements in performance and security. Before adopting these solutions, Esuhai faced difficulties in maintaining stable performance for its eLearning system and encountered numerous security-related challenges. The integration of VNETWORK’s advanced technology brought positive changes, enabling smoother system operations and ensuring the security of both enterprise and student data.

Additionally, Esuhai is truly satisfied with VNETWORK’s solutions. These solutions not only addressed the technical issues the enterprise faced but also delivered economic benefits by reducing operational costs. Previously, Esuhai had to invest significant resources in system maintenance and troubleshooting. With VNETWORK’s support, these costs have been significantly reduced.

Moreover, partnering with VNETWORK is a crucial strategic move for Esuhai, optimizing user experience and strengthening its position in the field of training and job placement in Japan. In the context of increasing competition, improving service quality and user experience is essential. This partnership not only helps Esuhai meet student expectations but also sets it apart from competitors.

Finally, advanced technological solutions such as infrastructure, VNIS, and VNCDN from VNETWORK not only enhance service quality but also solidify Esuhai’s position in the eLearning sector. The adoption of these new technologies has enabled Esuhai to optimize operational costs, strengthen security, and provide a seamless learning experience for students. The enterprise has built trust and satisfaction among students, laying a solid foundation for sustainable development in the future.