
Co-organizer
The event was co-organized by VNETWORK, DatumBridge & VPBank,

Since our founding in 2013, VNETWORK has been driven by a singular mission: to cultivate a secured and sustainable cyber landscape, empowering businesses, enabling them to flourish and expand. With a strong infrastructure of over 2.300 Pops across more than 146 countries, combining with advanced technology and a dedicated 24/7-standby team of experts, our SOC in Singapore, the United Kingdom, Taiwan, and Vietnam, we take pride in being a pioneer in delivering comprehensive cybersecurity solutions for enterprises.

DatumBridge is a generative AI platform built by Vietnamese innovators with the mission to make AI a true business enabler rather than just a buzzword. We empower thousands of enterprises to build, customize, and scale AI-driven workflows through a flexible AI connector (cloud or on-premise), a library of over 20 industry-specific AI workflows (finance & banking, legal, retail, F&B, etc.), and proven success in onboarding more than 50 SMEs in just three months with an average 30% reduction in manual operational costs. Partnering with trusted names such as Lexcentra and BytePlus, we aim to be the reliable companion for secure, sustainable, and measurable AI adoption.

VPBank is one of Vietnam’s leading financial groups, delivering a distinctive open ecosystem that serves over 30 million customers with the mission “For a Prosperous Vietnam.” We are building a versatile, innovative bank that creates superior value through comprehensive financial solutions, ecosystem synergy, and advanced technology. Our vision is to rank among the top 3 largest banks in Vietnam and the top 100 strongest banks in Asia, contributing to sustainable national and community development.
VTalks #10 –
AI Shaping the future of retail
Boost sales this peak retail season
While most SMEs aspire to achieve dual transformation and adopt AI, many remain trapped by significant barriers: limited talent, fragmented tools, high implementation costs and the absence of trustworthy partners. In retail, these challenges are amplified by rapidly shifting consumer behavior, where response speed directly determines revenue.
Studies show that 68% of customers abandon a brand due to slow responses, and the abandonment rate quadruples when wait times exceed two hours. This undermines advertising and marketing investments. Additional pressure comes from inconsistent consultations, siloed data across channels and sales teams lacking real-time inventory visibility, making it nearly impossible to maintain service quality during traffic surges in peak seasons.
VTalks #10 therefore focuses on practical, real-world AI deployment to strengthen customer engagement, reduce workload on teams, and maximize existing resources. Through real-world examples and live demonstrations, attendees will see exactly how AI improves operational efficiency, lowers costs and ensures stable service quality under high load.
*This event is part of the DX Program: Supporting Dual Transformation for 1,000,000 Enterprises, implemented by VNETWORK in collaboration with partners to help businesses achieve secure and sustainable digital, green, and AI transformation.

Cracking the Twin Transformation code for SMEs
The opening session outlines the landscape of digital transformation, green transformation, and AI adoption, along with the challenges SMEs are facing—from workforce limitations to fragmented technologies. It then addresses the financial barriers that often arise when businesses begin their transformation journey and offers a practical roadmap tailored to the unique context and resources of each SME.
How AI doubles retail sales when it matters most
This session also tackles the key bottlenecks that cause revenue loss during peak shopping seasons, showcasing how AI can enhance operational workflows to boost conversion rates and optimize costs. A real-world case study from a retail business that has successfully implemented these solutions will also be highlighted.
AI live on stage, from setup to sales boost
See AI in action driving revenue and customer experience
Essential operational notes and security layers to avoid cyber and AI attacks
Q&A & Mini game
Direct Q&A with experts on current AI deployment
Mini game with exclusive offers and gifts for attendees
Discover how AI drives revenue growth and streamlines costs!
WHY YOU CAN’T AFFORD TO MISS THIS EVENT?
Seize the wave of AI transformation in retail
Learn exactly how retail businesses are using AI to increase conversions and reduce costs, while keeping systems secure from attacks.
Access a comprehensive dual-transformation ecosystem
One-stop solution for seamless digital, green, and AI transformation with a consistent roadmap.
Exclusive offers for attendees
7-day free trial of Web/App/API security solutions. Free trial package / credits for AI Sales & Service solutions. Complimentary 1:1 consultation with experts on inbox processing workflows.
REGISTER NOW
Embrace a bold new era where AI propels businesses to unprecedented heights.
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EVENT TAILORED FOR
Business leaders & managers
- Owners of retail, e-commerce, and service businesses
- CEOs, COOs, CMOs, CTOs of SMEs
- Operations, sales, and digital transformation directors
- Managers who want to grow revenue through AI and optimized sales processes
Sales, marketing & operations teams
- Regional managers, chain store managers
- Marketing, performance, and online advertising teams
- Customer service, telesales, and omnichannel care teams
- Fanpage, online store, and order-closing teams
- Teams under pressure to respond fast, prevent lead loss, and maximize conversion
Businesses interested in AI & automation
- Companies seeking faster operations and instant customer responses
- Businesses wanting to reduce labor costs and manual chat dependency
- Heavy advertisers suffering lead leakage due to slow responses
- Retailers preparing for peak seasons (Tet, big sales) who need stable, scalable infrastructure