Businesses use ChatGPT to boost company performance

Latest Update: 10/11/2023

 Businesses use ChatGPT to boost company performance

In recent weeks, ChatGPT or AI has been the hottest keyword in the IT sector in Vietnam. AI technologies are increasingly related to reality and solve various difficulties for businesses, particularly in enhancing performance. They are not merely a virtual assistant or search engine. The potential of AI is enormous, but organizations must pay attention to the question of which technologies to use and how to use them. Table of Contents - AI applications that have been, are being, and will be used in business - What is the best AI platform or tool for your firm, and how do you choose it? - Obstacles and challenges to overcome - Conclusion

AI applications have been, are being, and will be used in business

Businesses use ChatGPT to boost company performance

AI applications used by businesses

Security Platforms

AI-enabled security platforms are platforms that provide security solutions using AI technology to enhance security for businesses. Solutions include behavioral analysis, attack prediction, potential threats, and automated security solutions.

Enterprises can adopt an AI security platform to enhance the security of their systems, networks, and data. The platform provides solutions that automate security management and reduce the risk of attacks, helping businesses optimize security processes and reduce security costs.

Some prominent security platforms on the market can be mentioned, such as EG-Platform - an AI application platform to comprehensively protect business email systems, Trend Micro XDR or Fortinet apply AI to detect and block network security threats, VNIS applies AI Load Balancing to help secure and increase Web/App performance, etc.

Chatbot Platform

Businesses can use AI chatbots to deploy online support, search assistance, answer frequently asked questions, and much more. Chatbot AI can work 24/7, solve customer requests quickly and accurately, increase customer satisfaction, and help businesses optimize business operations. This platform uses AI algorithms to create an online assistant system to help support and communicate with customers.

Some prominent security platforms on the market can be mentioned such as ChatGPT chatbot platform that created a strong discussion wave during the past time, Bard, Watson Assistant (IBM), etc.

Recommendation platform

An AI recommendation platform is a type of software that provides the ability to predict and recommend activities or products that match customer needs based on data and trained machine learning models. Businesses can use this recommendation platform to increase conversion rates and sales by providing customers with products and activities tailored to their needs. The recommendation platform can also help businesses optimize marketing and promotion campaigns by providing information about customer needs.

Some of the prominent security platforms on the market include:

  • AWS Personalize: recommending products, content, and activities tailored to the needs of each individual customer.
  • Google Cloud Recommendations AI: suggests products that match customer needs based on purchase history and other customer data.
  • IBM Watson Customer Engagement: suggests marketing, sales, and customer management activities tailored to customer needs.

Human resource management platform

Human Resource Management Platform (HRM) applying AI is a solution that uses AI technology to help manage and support HR-related activities such as recruitment, training, salary, benefits, etc.

Businesses can apply AI technology to automate and optimize the recruitment process by using analytical and predictive algorithms to identify the right candidates for the vacancy. AI technology can also help with HR data management, performance assessment, and employee training and development needs analysis. The application of AI technology to human resource management can help businesses save time and increase efficiency in human resource management. Businesses can refer to a number of platforms such as WorkFusion, Jobvite, and Talentlyft, etc.

What is the best AI platform or tool for your firm, and how do you choose it?

Businesses use ChatGPT to boost company performance

5 steps to determine the right AI platform for your business

AI has a profound impact on business operations by changing the way companies work, allowing them to streamline processes, and increasing efficiency and productivity. Therefore, choosing the right AI platform or tool for your company is extremely important. Each business will have its own way of determining the right fit, but it may require the following steps:

  • Step 1: Identify the needs. First, the company’s need to use AI must be clearly defined, such as optimizing management, increasing business performance, or securing data.
  • Step 2: Research the market. Learn about the AI platforms and tools currently on the market and their features.
  • Step 3: Evaluate compatibility. Assess whether the AI platform or tool is compatible with the company’s system.
  • S tep 4: Evaluate costs. Compare the cost of AI platforms or tools and determine if they fit within the company’s budget.
  • Step 5: Look for reviews from customers. Seek reviews from customers who have used AI platforms or tools to gauge their performance and ease of use.

By leveraging AI, businesses can achieve new levels of efficiency and stay ahead of the competition. Whether you are a small startup or a large multinational corporation, there is no doubt that AI will play an important role in shaping the future of business.

Obstacles and challenges to overcome

Businesses use ChatGPT to boost company performance

Barriers and challenges that businesses need to overcome

AI in Business Artificial intelligence (AI) is a rapidly growing field that has the potential to revolutionize the way businesses operate. However, despite its potential benefits, there are several challenges and limitations that businesses must overcome to fully leverage AI to streamline operations and increase efficiency.

Some of these challenges include:

  • Integrating with existing systems and processes: One of the biggest challenges businesses face when adopting AI is integrating technology with existing systems and processes. This requires a significant investment of both time and resources, as well as a deep understanding of how AI works and how to integrate AI into existing systems.
  • Lack of knowledge and expertise: Another challenge is the lack of understanding and expertise in the field of AI. Many business owners and managers may not have the technical knowledge or experience required to effectively implement and use AI, which can lead to suboptimal and ineffective results.
  • Privacy and Security Concerns: Privacy and security are also key concerns when it comes to adopting AI in business. AI systems often require access to large amounts of data, which can create privacy and security risks if the data is not properly protected.

To overcome challenges, businesses can use VNETWORK’s Mail Gateway EG-Platform that are easily integrated and have a team of experts to support. By overcoming these challenges and limitations, businesses can fully leverage AI to streamline operations and improve efficiency, helping them stay competitive and grow their operations.


The use of artificial intelligence (AI) in business is rapidly increasing. AI has the power to streamline operations and improve efficiency, helping to improve productivity and save costs. As AI technology continues to evolve and become more accessible, businesses will likely increasingly adopt AI solutions. However, there are also challenges and limitations to AI adoption. It is important for businesses to carefully weigh the potential benefits and drawbacks of adopting AI, as well as the long-term impacts, to make informed decisions about their AI use. With the right approach and implementation, AI has the potential to dramatically improve business operations and usher in a new era of efficiency and productivity.

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